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Privacy Policy

By using our website, Vine and Branch Flower Farm, you signify your consent to the terms of our Privacy Policy. If you do not agree with any terms of this Privacy Policy, please do not use this site or submit any personal information to us.

1. Who We Are

Vine and Branch Flower Farm, LLC, operating at www.vineandbranchflowerfarm.com, collects, uses, and is responsible for certain personal information about you.

2. Children’s Online Privacy Protection Act

This website and any products or services offered herein are not intended for persons under the age of 13. Vine and Branch Flower Farm does not knowingly collect information from anyone under 13 years of age. If we discover that we have inadvertently collected information from a child under 13, we will promptly delete it.

3. The Personal Information We Collect and Use

Information Collected by Us

Vine and Branch Flower Farm may collect and process personal information when you:

  • Sign up for emails or free gifts

  • Register for a class or presentation

  • Leave comments

  • Order a product or service

  • Fill out a form

  • Contact us via an online form or email

The information we collect may include your name, email address, mailing address, phone number, and billing information. You are not required to provide any personally identifiable information to access or visit our website.

We may also collect domain information, numerical IP addresses, browser types, pages viewed, and files requested. We use cookies to enhance your experience, track user patterns, and analyze website performance. If your browser sends a "Do Not Track" signal, only a generic cookie will be placed on your device while accessing our website.

Information Collected from Other Sources

We may also obtain names and email addresses from third-party sources, such as SurveyMonkey or Gmail, when you interact with our services via those platforms.

4. How We Use Your Personal Information

Vine and Branch Flower Farm collects and uses your personal information to:

  • Send emails and marketing communications (with your consent)

  • Fulfill orders and process transactions

  • Provide customer support

  • Improve website performance and customer experience

  • Administer contests, promotions, or special offers (with your consent)

5. Who We Share Your Personal Information With

We do not sell, trade, or transfer your personally identifiable information to third parties, except when necessary for:

  • Fulfilling customer transactions

  • Website functionality and operational support (e.g., payment processors, email marketing services)

  • Legal obligations, including compliance with applicable laws or court orders

  • Protecting our business, users, or the general public

  • Business transfers (if Vine and Branch Flower Farm merges with or is acquired by another company, your data may be transferred as part of the transaction)

With your explicit consent, we may use your information for marketing and promotional purposes.

6. Your Rights

If you are covered by GDPR or other privacy regulations, you have the right to:

  • Access your personal information

  • Request correction of inaccurate or incomplete data

  • Request deletion of your personal information (in certain situations)

  • Receive a copy of your data in a structured, machine-readable format

  • Object to direct marketing communications

  • Restrict the processing of your personal data in certain circumstances

To exercise your rights, please contact us at vineandbranchflower@gmail.com with:

  1. Sufficient information to identify you (e.g., full name, email used for registration)

  2. Proof of identity (e.g., driver’s license or passport, plus a recent utility bill)

  3. A clear description of your request

We will respond within 30 days in compliance with applicable laws.

7. How Long We Keep Your Personal Information

We retain client and customer personal data for six years or until you are no longer a client, whichever occurs later. Non-client personal data is retained until you request deletion or unsubscribe from our communications.

8. Keeping Your Personal Information Secure

We take appropriate security measures to prevent accidental loss, unauthorized access, or misuse of your personal information. While we strive to protect your data, no security system is completely foolproof, and we cannot guarantee absolute security.

9. Cookies & Tracking Technologies

We use cookies to improve user experience and website performance. By using our website, you consent to our use of cookies. You can control cookie settings through your browser preferences.

10. Links to Third-Party Websites

Our website may contain links to third-party websites. Any products or services accessed through these links are subject to their respective privacy policies. Vine and Branch Flower Farm is not responsible for the content, privacy practices, or actions of these third parties.

11. How to Complain

If you have concerns about our use of your personal information, we encourage you to contact us first at vineandbranchflower@gmail.com. If you are covered by GDPR, you have the right to file a complaint with your relevant data protection authority.

12. Changes to This Privacy Policy

This policy is effective as of March 21, 2025. We may update it from time to time and will notify users of significant changes via email or website updates. Your continued use of our website after changes take effect constitutes acceptance of the revised policy.

13. How to Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us at: Email: vineandbranchflower@gmail.com

14. Accessibility

If you need this Privacy Policy in an alternative format (e.g., large print, braille, or audio), please contact us at the email above.

Policy Last Updated: March 25, 2025

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